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  • Glen Waverley

Glen Waverley Private Nursing Home

  • Menarock Aged Care Services
  • 982 High Street Rd, Glen Waverley VIC 3150

Reviews & Ratings

4.56
41 reviews
    • Wava6685
    • Sep 25, 2018

    The carers are fantastic, hardworking and empathetic, treating residents as part of their family.

    • Tyrel6967
    • Sep 25, 2018

    Nothing is ever perfect. The main elements are all there. The building and gardens are in excellent condition and maintained well. The staff are caring, observant and know the residents families, needs, issues well. The attention to activities is very good and all residents who can participate are encouraged to so. The food is mostly good and appears healthy and is tasty. It can sometimes be a little bland. Overall, I'm very happy with the facility and staff ♡

    • Penny 22
    • Mar 27, 2018

    The staff are particularly caring + cheerful. Meals have a variety, lunch is of good quality quite often a roasted meat with vegetables. Visiting doctors, speech therapy, dietician are all of vert experience and always ready to discuss any concern. Personal clothing + bedding always clean (although the house laundering is a bit severe).

    • Yasmine2383
    • Mar 26, 2018

    I find staff + nurses are very caring, friendly and extremely patient. Premises always kept clean and hygienic.

    • Nikko8646
    • Feb 20, 2018

    I find staff and nurses are very caring, friendly and extremely patient. Premises always kept clean and hygienic.

    • Bernie5995
    • Dec 09, 2017

    This facility is fantastic, staff are friendly. My mum is very well looked after

    • Herman1321
    • Dec 06, 2017

    Caring staff, good quality food

    • Brock4109
    • Aug 01, 2017

    This nursing home may not have all the "bells & whistles" of the large luxury nursing homes, but it does have care and compassion. My husband is aged 90 and has been a resident for three years. Not only do they care for residents, but they also concern for the emotions of relatives who at times are in need of comfort and understanding.

    • JRaymond
    • Aug 01, 2017

    My wife, Cherril Raymond has been in Menarock Home for approx 2 years. In this time I have seen nursing staff caring for my wife with loving care and compassion over and above their normal duties. She is always in clean clothes, and the home is always clean and tidy and it smells clean. Having my wife here is like winning Tatts Lotto after having rang 40 other nursing homes with no such luck. The facility manager a staff I would reward for their passion and running of the home, also a big tick for nursing staff, etc.

    • SAM727
    • Jul 29, 2017

    I am a triple certificate nurse suffering from osteoarthritis in every joint, I am a chronic pain sufferer so live in continual pain. I am under a pain specialist and I am on Endone and Ketamine in very large doses. 13 years ago my husband asked our daughter Judy and son-in-law Grant to come and live with us and be our carers. We extended our house quite considerably and they plus 3 granddaughters (teenagers), plus 1 dog and a cat and they moved in. I said to Judy that when I was too much work for her, I wanted to move into a nursing home, her reply " not likely" as she is a nurse educator and has had students in many nursing homes. About 2 years ago she came home and said when you are ready to move into a nursing home I have found it (the above address). I moved in here on 2/01/2017 on ...

    • Keith Prior
    • Jul 29, 2017

    Having just lost my wife the care shown could not be better. Staff are extremely good.

    • Dominique5883
    • Jul 01, 2016

    aged care facility is in close proximity to our home. However, the overall service is average

    • Dakota1136
    • Jun 29, 2016

    We are happy with the quality of care and staff.

    • Nicole
    • Jun 29, 2016

    Permanent staff are very caring and provides continuity of care for my Dad

    • Nellie9592
    • Jun 29, 2016

    It's very important for family members to be as comfortable as the resident with the decision of placement . For my family , we couldn't be more pleased with the level of care available for mum .

    • Alfie
    • Dec 23, 2015

    Although building has undergone some renovations, residents' rooms and furnishings are dated. Staff are generally good with mix from excellent to below average. No full time director of nursing to ensure standards are maintained. Food quality is inconsistent. Generally caring, but reactive rather than proactive approach, missing that 'little bit extras'.

    • May2662
    • Jun 11, 2015

    I am now a resident of Glen Waverley Private Nursing Home but I used to live in Vermont. It is lovely living here, I am very happy. I am cared for well and the staff are lovely to me. I enjoy some of the activities and like to keep busy but also like spending time in my room. They let me bring in my photo's and other bits so it feels homely. The facility is very nice and is kept clean. The food is good, they do a good job and there is plenty of food. I am very happy to be here thank you to all the staff.

    • Family
    • Jun 03, 2015

    All of the staff are very warm friendly and helpful at this aged care facility. The Sri Lankan Chef is fantastic and always goes the extra mile. Only feedback is sometimes it takes awhile to receive service when the call bell is activated. Love the entertainment

    • For Betty
    • May 27, 2015

    Very welcoming and caring. Staff very warm and treated my mother as an individual, she responded well to their friendliness. All our family felt very welcome when we visited her (every day almost). Strong feeling of community. Mum came from interstate and was there for seven months. Many staff came to her funeral which was very kind of them. We were very lucky to find such a good place for Mum.

    • Aliza9052
    • May 25, 2015

    Great facility, very clean with amazingly helpful staff

    • Dasia2207
    • May 20, 2015

    Really happy with the care received at this lovely nursing home while my late mother was a resident until late last year. Nursing staff are very kind and attentive and the office staff are so friendly and nothing is too much trouble. The building is an older style but is kept clean and fresh. Highly recommend this home for your loved one.

    • Richard8552
    • May 15, 2015

    My mother was able to move in very quickly from interstate and the staff were most welcoming, warm and kind to her. She spent the last 7 months of her life there and was cared for appropriately and lovingly until she died. Our whole family felt welcome at all times, all our concerns were met, and access to courtyards and community rooms made the place very homely. Several staff attended her funeral which was very touching. We are very grateful for the care she received.

    • RKempster
    • May 14, 2015

    Mum has been in care since December. Very impressed with level of care and staff commitment

    • Julie French
    • May 14, 2015

    We've been impressed and appreciative of the high level of care and friendliness of staff, but at times availability of staff has been a concern.

    • Falcon
    • May 11, 2015

    over all I am quite happy with the care my mum is giving.

    • Colin Steele
    • May 11, 2015

    Very impressed with the caring attitude of the staff. Also their knowledge of the needs of the residents. On all occasions when needing to meet with staff we have been cordially received and professionally cared for.

    • Dante7145
    • May 11, 2015

    A great residential facility for my mom for the past five years, that feels very much like home as the staff there are exceptionally friendly,switched on and go above and beyond to ensure the quality of care delivered.Very well staffed by registered nurses,a fantastic program and 24hr accessibility by famiy.Beautiful upgrade of gardens,refurbishments and one can be assured that any concerns are responded to immediately and that the resident is treated with kindness,dignity and compassion.A big thankyou to all the wonderful staff for their ongoing commitment and care for my mom on an ongoing daily basis.

    • Boyd2034
    • May 11, 2015

    Close too home and easy to get too. Aside from that no other comments.

    • Garry4006
    • May 09, 2015

    Overall I am very pleased with the Care. There are some days when the food is not up to standard, but they are very few.

    • pixo@bigpond.net.au
    • May 09, 2015

    The Staff are very caring but they often could use extra staff. The food is sometimes excellent and sometimes leaves a bit to be desired. The buildings are well kept and always being cleaned. The residents are busy during the week. Family are always welcome.

    • Kingston
    • May 08, 2015

    Very caring staff

    • E Martin
    • May 08, 2015

    We are very pleased with the care our resident receives. The facility is very clean and well maintained.

    • Elad60
    • May 08, 2015

    Very clean and pleasant home, we are very happy with the care here. The staff are so friendly and helpful towards not just the resident but to the whole family.

    • Lelia4788
    • May 08, 2015

    I enjoy coming in to see my pop because the staff are extremely helpful and kind to him.

    • Deanna926
    • May 08, 2015

    Close too home where I visit and spending time with my mum. staff are helpful and easy too get too by public transport.

    • Rodrigo6340
    • May 07, 2015

    My aunt lives at this facility and I couldn't speak more highly of it. Superb staff, very caring and they always go that extra mile to make sure everyone is comfortable. Very welcoming and clean home.

    • johnwebb
    • May 07, 2015

    New owners are honoring their commitment to upgrade premises. Core staff well above standard and proactive. Food quality mixed. Overall standard has improved over the past year.

    • Daryl Pratt
    • May 07, 2015

    My Brother In Law needed to go into Aged Care and I must say without one second of hesitancy that GWNH was like a real family sharing nothing less than Love/Caring with the highest degree of Professionalism and Care. My Brother In Law "Big Geordie" as we liked to call him was always cared for with the greatest attention/care

    • Muriel Kempster
    • May 07, 2015

    Staff very committed to caring , always helpful. My wife has been in care some six months.

    • Elaine S
    • Feb 01, 2015

    All staff are caring and helpful. Any concerns are dealt with respectfully and with the resident's best interest in mind.

    • judith
    • Oct 09, 2014

    Fantastic. caring staff. Like a big happy family environment. My father felt like he was living in a house full of daughters

Read Reviews

About UsGlen Waverley Private Nursing Home is a 49-bed high and low care facility, located in south-eastern Melbourne. A multi-award winning facility, the team at Glen Waverley Private take enormous pride in delivering care of the highest quality. Purpose built to meet the needs of residents, the home has a central courtyard which enables residents and their visitors to enjoy being outside.

Your booking

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  • room

    Superior Twin

    Shared Room + Shared Ensuite

    Max occupancy: 2
  • description

    24 hour Registered Nursing Care in; Purpose designed and built: Fully furnished: Supremely maintained: Rooms include beautiful courtyard or garden views, personal pin boards for special memories, electric high/low beds, built in robes, comfortable chair, overbed table, accessible nurse call, temperature control which make the offering very home like environment

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  • room

    Superior

    Single Room + Shared Ensuite

    Max occupancy: 1
  • description

    24 hour Registered Nursing Care in; Purpose designed and built: Fully furnished: Supremely maintained: Rooms include beautiful courtyard or garden views, personal pin boards for special memories, electric high/low beds, built in robes, comfortable chair, overbed table, accessible nurse call, temperature control which make the offering very home like environment

  • extra servicesNot Applicable

  • secure bookingenquirybook
  • room

    Superior Twin Room

    Shared Room + Shared Ensuite

    Max occupancy: 2
  • description

    24 hour Registered Nursing Care in; Purpose designed and built: Fully furnished: Supremely maintained: Rooms include beautiful courtyard or garden views, personal pin boards for special memories, electric high/low beds, built in robes, comfortable chair, overbed table, accessible nurse call, temperature control which make the offering very home like environment

  • extra services

  • secure bookingenquirybook
  • room

    Superior Room

    Superior Room + Shared Ensuite

    Max occupancy: 1
  • description

    24 hour Registered Nursing Care in; Purpose designed and built: Fully furnished: Supremely maintained: Rooms include beautiful courtyard or garden views, personal pin boards for special memories, electric high/low beds, built in robes, comfortable chair, overbed table, accessible nurse call, temperature control which make the offering very home like environment

  • extra services

  • secure bookingenquirybook